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American Casting is Committed to Exceptional Customer Service

October 23, 2012

American Casting is proud of the customer service we can offer to all of our customers & prospective customers. We believe that a successful business is driven by customers’ needs, and that solutions to all specific requirements will result in long term loyalty, trust & reliability in both products & Service.

We accomplish this process in a multitude of ways.

  • Instant quotes either by phone or by email within minutes of requests.
  • All of our security seals are available as stock items with pre-numbering of customization.
  • Free samples are available for all of our products and will ship out the same day as requested, or the next morning.
  • Stock orders and/or blanket orders are welcome, with scheduled release dates or to be shipped upon customer’s request. This is important since our customers can benefit & save through quantity price breaks.
  • Quick delivery & rush services are available for all ordering quantities, personally handled by a customer service representative. Our location in central Long Island affords us superior transportation logistics whether shipments go by courier, air freight, all ground transportation options, LTL trucking, container shipping by ocean freight, or messenger service. Split shipments are no problem & freight forwarding options are all within our immediate range.

Specifications & instructions for all of our security seals are available on our website, or any one of our sales or service personnel can answer questions in regard to specs, technical & pricing information or delivery requirements.

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